SOCIAL CRM SEMINAR SERIES
Certification in Social CRM Strategies for Business

BPT Partner's new 2010 Certification Seminars titled: "Certification in Social CRM Strategies for Business" are based on Paul Greenberg's newest book and research conducted over the past 3 years by BPT Partners. The seminars gives you the CRM strategies, tools and techniques for engaging a socially empowered customer.

2010 Seminars are scheduled in:

Washington, DC on February 9-10, hosted by Hewlett Packard (HP)

Atlanta, Georgia on May 24-25,
hosted by Kennesaw State University

London, UK on November 4-5,
hosted by Capgemini

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Improve shareholder value by creating and maintaining effective and profitable customer relationship
Leverage knowledge for competitive advantage
Create a "customer focused" culture within their companies
Implement Global best practices in strategy and operations
Elevate the competency and effectiveness of their workforce
Capitalize on changing business environments by developing truly customer driven business strategy
Selecting the right services, tools and technology to support successful customer initiatives
Improve professional status and increase earning potential