PROFESSIONAL TRAINING SOLUTIONS
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Experience "CRM at the Speed of Light" for free. Download a free chapter from Paul Greenberg's best-seller, "CRM at the Speed of Light: Customer Strategies for the 21st Century."
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The FIRST and ONLY
Professional CRM Certificate Program
designed and delivered by the world's leading authorities on
Customer Relationship Management
and endorsed by Rutgers University Center for CRM Research,
Customer Think, the National CRM Association, Customers Forever,
Greater China CRM and CRMA Japan.

Customer Think Rutgers University GCCRM CRMA
Customers Forever CRMA Japan
Why You Should Attend
Learn to:
  • Create customer driven strategies that improve long-term customer equity and shareholder value
  • Identify, acquire, service and grow profitable customers
  • Deploy a set of 'best practices' for evaluating and implementing CRM process and technology innovation
  • Design and optimize the customer experience that delivers the maximum value for value received
  • Create organizational strategies and action plans that enable CRM success
Who Should Attend
The training seminar is designed for executives, managers and professionals in:
  • Sales
  • Marketing
  • Customer Support
  • CRM Industry, Technology and Services
  • CRM Consulting and Professional Services

Attendees receive a Professional CRM Certificate of Applied CRM Strategy, CRM Certified Logo and 1 year membership to the National CRM Association.
What They are Saying
"This advanced training delivers immediate ROI for your company and your career."
Michael Thomas, President, The National CRM Association
"Top-notch... This was an outstanding seminar and learning experience."
Chris Miller, Interimage, Director, Federal Systems
"A global CRM training event delivered by the industry's most influential thought leaders."
Bob Thompson, Founder, Customer Think

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